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Are you ready for your Swapfiets adventure?

Hi, we are Swapfiets! :wave: The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more liveable and sustainable under the motto ‘buy less, use more’.

Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

Swapfiets is immediately looking for Service & Store Associates

Do you enjoy both navigating the busy streets of your city and striking up conversations with anyone and everyone? Are you a natural multitasker who enjoys getting your hands dirty and solving problems? Then we are looking for you!

Join our fast-growing, sustainable scale-up as a Store & Field Service Assistant and be the hero of the day by providing awesome customer service, fixing bikes in-store and on-site, and delivering smiles (and bikes!) to our members. So, what are you waiting for? Jump in our Swapcar and let’s ride to success together!

How we fuel your ride:

  • Your own Swapfiets bike (lend-lease)! 🚲
  • Fritvalgskonto;
  • Regulated working schedules;
  • Visma LogBuy: an awesome discount scheme offering discounts on everything from holidays to garden equipment and fitness memberships;
  • Lots of responsibility, challenging work, and friendly colleagues.

Your daily Swapfiets ride involves:

  • Work in the store and deliver outstanding Swapfiets service to members;
  • Drive to our members by car to perform service on-site;
  • Be the first point of contact for (potential) members, help them set up a new subscription or provide support with any issues they might have;
  • Keep the shop clean, tidy and organized;
  • Drive upselling value by offering additional products desired by our members;
  • Perform small bike repairs and preventive maintenance on our Swapfiets in the store and on-site;
  • Swap out bikes, if they can’t be repaired on the spot.

Your optimal gear for the ride:

  • A valid EU driver’s license since at least 6 months;
  • Affinity with retail, bikes and good service;
  • Fluency in English and/ or Danish;
  • Experience in working independently & being able to make decisions;
  • Available 8-12 hours a week.

As soon as you apply

  1. Apply with us and answer only a few short questions.
  2. If you meet the criteria, select an appointment with one of our recruiters.
  3. If we see a match, we invite you directly to talk with our store lead at the store.
  4. Are both sides enthusiastic? Then you will receive your offer to join our Swapfiets Team! 🚲